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FRAUD ALERT: Members have reported receiving phone calls from scammers acting as our Fraud Department, asking for card numbers, PIN numbers, and secure access codes. As a reminder, we will NEVER ask you for this information. If you’re in doubt, hang up and call us at 540-663-2181.

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ATM Chargeback Form

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Financial Institution Name *

Contact Name *

Enter your full name

Phone *

Fax

Cardholder's Name *

First and Last name

Card Number *

Dispute information

Reason for Dispute *

Cash Not Received

Duplicate Transaction

Other (Please Specify Below)

Requested Amount *

Amount Received *

Other reason for dispute *

Details of Dispute *

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