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FRAUD ALERT:  Members have reported receiving phone calls from scammers acting as our Fraud Department, asking for card numbers, PIN numbers, and secure access codes. As a reminder, we will NEVER ask you for this information. If you’re in doubt, hang up and call us at 540-663-2181.

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You can now text us at 540-663-2181 or chat with us online by clicking the chat tab on the lower right side of the screen! Working with a loan officer or recovery specialist? Text them at their direct line!


Fax : (540)-663-5779

Our Contact Center is the perfect place to have any of your Credit Union questions answered. Don’t hesitate to call or text; our Contact Center Representatives are looking forward to hearing from you!


Monday - Friday - 7:45 am to 6:00 pm
Saturday - 9:00 am to 12:00 pm

Need to send us something? Want to write us a letter? Want to send us photos of your adorable new puppy? Here’s what you need:

Mail – P.O. Box 519, Dahlgren, VA 22448

If you would like to speak to a loan officer about one of our loan products, call 540-663-DIAL - (540-663-3425)

UNO is our automated telephone assistance line available 24/7.

Toll Free – 800-679-2328

To report a lost or stolen card, to dispute a charge, to activate a check card, activate a PIN or for any other ATM card or check card questions and concerns please contact one of the following numbers:

During Business Hours: 1-877-302-5253 option 4

Report Lost or Stolen Card 24/7: 1-877-302-5253

Outside the US and Canada 24/7:  1-206-389-5200 collect

Cardholder Assistance Line 24/7:  1-888-297-3416

Visa Check Card Activation – To activate your check card please call 800-290-7893

Visa Check Card PIN Updates – To update your PIN please call 800-290-7893

Report Lost or Stolen Card 24/7: 1-877-302-5253

During Business hours: 1-877-302-5253 option 4

Outside of US and Canada 24/7: 1-206-389-5200 collect

Fraud Center: 1-800-237-8990

To mail a credit card payment, please send it to P.O. Box 966, Dahlgren, VA 22448


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