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Online Banking

Online Banking

Not only do we provide online banking so you have constant access to your accounts here at the credit union, but we also offer a free app so you can have access on the go! We also provide various features within the app to benefit our members. 

Features

E-Statements

Online Banking Topside FCU

Go paperless and stay secure! Enroll in online banking today for the quickest, secure way to receive your e-statements.

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Money Matters

Working on budget

Assess your personal finances in a variety of ways, such as budgets, spending, net worth, debts, trends, and more! Your finances are at your fingertips.

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FICO® Scores

Checking FICO Score

FICO® Scores are numbers that summarize your credit risk. Check your score anytime, from anywhere within your online banking account.

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Mobile Deposit

Mobile Deposit

Deposit Checks from any mobile device, anytime. With Mobile Deposits you can deposit personal and business checks securely and safely from anywhere you have access to your mobile device.

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Bill Pay

Paying bills from phone

Have you ever forgotten to pay a bill? Have you ever forgotten just how many bills you had to pay on the same day? Let us help you remember with our bill pay program! 

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Reorder Checks

Writing a check

Order checks by clicking the button below or by logging into your online banking account, clicking "Services" then "Check Reorder", and selecting the corresponding account. It's simple!

Order Checks

 

Frequently Asked Questions

Check out these frequently asked questions about online banking!  Please note: Members who do not log in to Online Banking for 6 months, will have to re-enroll by clicking on "Enroll" on the top of our website, or click here.

  • Not sure what your account number is? Find it in online banking. 

    Log into online banking and you are at the home screen. The numbers you see on your account tiles are partially hidden for security reasons. You will see something like  XXXX###-S0010.  This is not your account number. Please click the account tile and it will open the transaction details page. At the top you will see the dark gray bar with your current and available balance and your MICR number.  This MICR number is your account number. If you are still unable to locate it, please call us for assistance.

  • How do I transfer funds?

    Transferring funds is simple! We have many options to assist you. 

  • Where's my Touch ID or Facial Recognition?

    Our online banking app is compatible with touch ID/Facial recognition! Just make sure the feature is enabled on your device before trying to set it up.

    Touch ID and Facial Recognition is available for iPhone & Android users.  Make sure you have Touch ID or Facial Recognition enabled on your mobile device. Remember to enable it within online banking under your security settings.

  • What are the system requirements?

    Your computer must meet these requirements in order to take advantage of the best online banking experience possible. 

    You must have a computer that has: 

    • Microsoft Windows 10 or Mac OS x 10.10
    • Available browser updates applied for improved security that provide antivirus and spyware protection. 
    • An internet connection with minimum of 1 Mbps download speed. 

    Satellite connection often has difficulty supporting Hypertext Transfer protocol Secure (HTTPS) applications. Since online banking is HTTPs-encrypted for the safety of your financial information, some satellite cable connections may exhibit slow responses.

  • Is your current browser compatible?

    See if your browser is compatible and find instructions on updating your browser here.

    Note: We encourage end users to configure browsers for automatic updates.  Use the latest version of your browser for the most secure experience in online banking. Our compatibility table (below) can help you determine which browser is best for you.

    Keep your browser up-to-date to keep your data safe and secure.  

    Browser

    Windows 7

    Windows 8-8.1

    Windows 10

    Mac 10.9+

    IOS 5+

    Android 7.0

    Google Chrome 
    Mozilla Firefox 
    Microsoft Edge - - - - -
    Safari  - - -

     

    Browser Update Instructions: