Log into online banking and you are at the home screen. The numbers you see on your account tiles are partially hidden for security reasons. You will see something like  XXXX###-S0010.  This is not your account number. Please click the account tile and it will open the transaction details page. At the top, click on "Details & Settings," once you click on this you should see your MICR number under your account details.  This MICR number is your account number. If you are still unable to locate it or it's not visible to you, please call us for assistance.

• Funds Transfer
• Pay a Person
• Member to Member Transfer
• External Transfer
• Wire Transfer

Touch ID and Facial Recognition is available for iPhone & Android users.  Make sure you have Touch ID or Facial Recognition enabled on your mobile device. Remember to enable it within online banking under your security settings.

We help people secure their future and protect the ones they love. As part of this purpose, cyber security is incorporated into our business practices upfront. Topside Federal Credit Union continuously invests in an Enterprise Information Risk Management Program consisting of written Information Technology Policies and Standards that are designed to safeguard the security, confidentiality, integrity, and availability of personal information in accordance with applicable laws and regulations. These measures were developed in accordance with leading industry guidelines and best practices. Our Program and our Standards provide a framework for managing risks associated with Topside’s information technology resources and mechanisms to identify, assess, and monitor risks to nonpublic personal information.

Topside Federal Credit Union takes cyber security seriously and we’ll continue to make investments that help protect both customer and employee information. This includes providing the right personnel and resources to our dedicated Information Risk Management Program that is aligned with leading industry guidelines.

You must have a computer that has: 

• Microsoft Windows 10 or Mac OS x 10.10
• Available browser updates applied for improved security that provide antivirus and spyware protection. 
• An internet connection with minimum of 1 Mbps download speed. 

Satellite connection often has difficulty supporting Hypertext Transfer protocol Secure (HTTPS) applications. Since online banking is HTTPs-encrypted for the safety of your financial information, some satellite cable connections may exhibit slow responses.

Note: We encourage end users to configure browsers for automatic updates.  Use the latest version of your browser for the most secure experience in online banking. Our compatibility table (below) can help you determine which browser is best for you.

Keep your browser up-to-date to keep your data safe and secure.  

Browser Update Instructions:

• Google Chrome
• Mozilla Firefox
• Safari