Touch ID & Face ID

Don't forget to enable your Touch ID or Face ID once you have logged into online banking.  It is located under the Security Preferences under the Settings tab.  If you don't see one of the two options, make sure you have enabled it in your iPhone settings.

Passcode

You can also set a four-digit passcode on your personal smart phone to make logging in simple. This feature, like face and touch ID, is located under the Security Preferences under the Settings tab in online banking. You'll have to activate it to use this feature.

Apple Watch® integration

View balances and the 10 most recent transactions on up to 10 of your accounts on your Apple Watch®.

1. To enable this feature, members will need to log into Online or Mobile Banking, tap the “Settings” menu, tap the “Apple Watch®” tab, and toggle to option to “On”.
2. Next open the Apple Watch® settings, located on  their mobile device, called “My Watch”. 
3. Tap the Topside FCU app and toggle “Show App on Apple Watch®” to “On”.

Touch ID & Face ID

Don't forget to enable your Touch ID or Face ID once you have logged into online banking.  It is located under the Security Preferences under the Settings tab.  If you don't see one of the two options, make sure you have enabled it in your settings.

Passcode

You can also set a four-digit passcode on your personal smart phone to make logging in simple. This feature, like face and touch ID, is located under the Security Preferences under the Settings tab in online banking. You'll have to activate it to use this feature.

We have had reports from some members who have Android phones using AVG and Avira, protection software that it is recognizing an issue with malware.  Our app developer is aware of this and states it is a false positive.  Many reputable virus protection programs such as Norton and McAfee have vetted our Android app without issue.  Thank you for your patience as they work to resolve this.