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Cookie Policy


Reviewed 9/7/2026

Member privacy is our core value at Topside Federal Credit Union. We are committed to protecting and respecting your privacy and giving you, our member, the option of accepting cookies on our website. This Cookie Policy provides an overview of what cookies are and why we use them. Topside FCU may change this Cookie Policy at any time by updating this page, therefore giving you the latest version.

This Cookie Policy describes the cookies that Topside Federal Credit Union ("Topside FCU", "we", "us" or “our”) uses when you visit our website located at www.Topsidefcu.org, and each of our associated domains (together, the "Sites"), our mobile applications (the "Apps,"), and other services of ours that you use when you communicate with us (collectively, the "Services").


EFFECTIVE DATE

This Cookie Policy is effective as of May 1, 2022

 

WHAT IS A COOKIE?

A “Cookie” is a text file that is placed on your local computer or device by a web server that allows us to measure usage of the website and customize the website experience. Cookies are uniquely assigned to you automatically unless you chose to opt out and can only be read by a web server in the domain that issued the Cookie to you. Cookies cannot be used to run programs or deliver virus to your device. Cookies typically fall into the following categories:

  • Strictly Necessary - These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in to online banking or filling in forms.
     
  • Performance - These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
     
  • Functional - These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.
     
  • Targeting - These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
     
  • Social Media - These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
     
  • Web Beacon - (also called a “pixel tag” or “clear GIF”) is a piece of computer code that enables us to monitor user activity and website traffic. 

To learn more about Cookies, web beacons, and other data collection technology, visit Cookie Notices and Cookie Consent | Cookiepedia

 

HOW DO WE USE COOKIES AND OTHER DATA COLLECTION TECHNOLOGY?

Topside FCU and authorized third-party service providers use Cookies, Web Beacons, and other similar technology (collectively, “Data Collection Technology”) on the Sites and Apps to help us improve your online experience. Topside FCU uses data gathered about website activity (e.g., demographic data, browser type, IP address, pages visited, the day and time of visit) to recognize past users, to enable you to move around or use basic functions on the Sites or the Apps, to better understand the interests of users and website visitors, to improve the website to enhance the visitor experience, and to provide more relevant advertisements both on and off our domains. We also use Data Collection Technology to target users for certain types of content and provide a better user experience.

The Cookies and Web Beacons we use may include, but are not limited to, the following:

Pixel Name DescriptionTypeCategory
Google AdwordsUsed to market to users on Google productsAdvertisingThird - Party
Google AnalyticsMeasures web traffic and activity – syncs with Google marketing productsAnalytics Third- Party
SymantecSSL CertificateEssentialFirst- Party

Please note that the Pixels and Cookies we use may change from time to time. Additionally, note that if you disable certain cookies, you may not be able to use all of the functions within the Services.

Topside FCU will treat any Personal Information collected through our use of Data Collection Technology in accordance with our privacy notices or policies which are available on our website at Privacy Notice | Topside Federal Credit Union (topsidefcu.org).

 

MANAGING COOKIES AND OPT OUT

Cookies can be managed through browser settings or through the Cookie Setting presented on the Cookie Banner. You can opt out of each type of cookie listed above. Please note that if you choose to decline or block cookies by adjusting your browser settings, some or all of the Sites may not be functional or accessible to you.

 

CONTACT US 

Please contact us at help@topsidefcu.org or call 540-663-2181 x2200 with any questions.