Topside Phone Flow Chart
Topper Phone Flow chart
If you prefer to use the Dialpad menu to access your account, Press 2.
Next, log in with your member number and PIN, if you don’t have a PIN or can’t remember your PIN, you can set one.
Dialpad Menu
- Balances, Press 1.
Account balance menu:
- Loan & credit card
- Checking
- Saving, club, youth accounts
- Share Certificate and IRA account
- Special account
- Recent transactions, Press 2.
Recent transactions Menu:
- Loan & credit card
- Checking
- Saving, club, youth accounts
- Share Certificate and IRA account
- Special account
- Transfer or payment, Press 3.
Make a payment or transfer funds Menu
- Loan & credit card
- Checking
- Saving, club, youth accounts
- Share Certificate and IRA account
- Special account
- Enroll or change your access code, Press 4.
Okay, let’s set up your new telephone baking access code.
- What are the last 5 digits of your social security number?
What’s your Zip code?
5. To return to the Voice system, Press star.
6. Speak with an agent, Press 0.
- Hear options again, Press pound.
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